Pricing
Plans that match how hands-on you want to be
Month-to-month subscriptions through Stripe Checkout. Promo codes apply at checkout when enabled. App-Only may include a short trial when configured—card is still collected up front. Cancel or manage billing anytime in the Customer Portal.
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Concierge centers on onboarding and first-workflow support. App-Only is optimized for self-serve operators and consultants. Custom is for procurement, invoicing, and tailored rollout.
| Capability | Concierge | App-Only | Custom |
|---|---|---|---|
| Hands-on onboarding | Tailored | ||
| Kickoff call | Optional | ||
| Questionnaire workflows | |||
| Policy drafts (AI-assisted) | |||
| Gap analysis | |||
| Exports | |||
| Standard async support | |||
| Billing | Card (Stripe) | Card (Stripe) | Quote / invoice |
After you subscribe
Provisioning runs from verified Stripe webhooks on our servers. The success page is a convenience summary— email and your workspace link remain the source of truth for access.
FAQ
Common questions from IT, security, and finance reviewers evaluating a new workflow tool.
Is TrustLayer legal advice or a certification body?
No. TrustLayer is software for drafting, reviewing, and packaging compliance materials. Your organization remains accountable for accuracy, approvals, and regulatory posture. Engage qualified counsel or auditors where required.
Does TrustLayer make us compliant automatically?
No product can guarantee compliance outcomes. TrustLayer accelerates preparation with AI-assisted drafts and structured review workflows; decisions, sign-offs, and evidence still belong to your team.
How does billing and cancellation work?
Standard plans are billed month-to-month through Stripe. You can cancel, update payment methods, and download invoices from the Stripe Customer Portal linked from our pricing page—no multi-year lock-in on public SKUs.
What happens after checkout if I close the success page?
Provisioning is driven by Stripe webhooks on our servers—not only the browser success screen. You will receive email with next steps, workspace activation, or Concierge scheduling even if you navigate away.
How do you handle enterprise procurement or custom pricing?
Use the contact form for quotes, invoicing, or tailored rollout. We do not expose arbitrary public price fields; commercial terms stay server-controlled and negotiated.
Is there a trial for App-Only?
When enabled, App-Only may include a short trial with card collection at checkout. Promo codes can also be applied in Stripe Checkout. See the pricing page for the current trial configuration.